dogi by themepul

Faq

About Sarah & Our Courses

Frequently asked questions

Browse our comprehensive list of frequently asked questions to find answers to common enquiries about dog training, behaviour, and our online courses. If your question isn’t answered here, feel free to contact us.

It is virtually impossible to provide a guarantee when working with behaviour as there are so many variables. However, if you follow the advice and techniques recommended by us, your dog’s behaviour will improve, along with your relationship with your dog.

Sarah has a Diploma in Canine Behaviour Science and Technology, a Cert IV in Dog Behavioural Training, and is a Certified Professional Dog Trainer (Knowledge Assessed) through the Karen Pryor Academy (USA). She is a qualified CGC (Canine Good Citizen) Assessor, Department of Local Government Temperament Assessor, Greenhounds Assessor and MindDog Assessor. Sarah also lectures in training and behaviour at TAFE NSW and has been successfully working with dogs and their owners for over 20 years.

Sarah also attends regular workshops and seminars (both in Australia and overseas) to remains up-to-date with the latest research in training and behaviour.

Not at all! The oldest dog so far we have had complete our program was 10 years of age (and did so with flying colours, mind you!). Like with humans, a dog’s brain does slow down with age. Also, deafness and blindness can throw in extra challenges, and some undesirable behaviours have been practiced for many many years, making changes to those behaviours more difficult. However, we don’t believe you are ever too old to learn new things!

Short training sessions (around 5-10 mins in length) work very well when training your dog. Obviously the more consistent you are, the easier it is for your dog to learn. Try to aim for 5 minutes, 3 times per day. You could also mix in some training throughout the day – have your dog “sit” or “drop” to have their lead put on or taken off, to have the ball thrown, to go outside or come inside. It is amazing how much you practice you can get in this way!

At The Canine Perspective, we use Force-Free techniques. These techniques are scientifically proven and are based on the principles of animal learning theory and operant conditioning. The focus is on setting your dog up for success by teaching and reinforcing your dog for desirable behaviour, rather than setting them to fail and then punishing or “correcting” bad behaviour. This means your dog remains in “thinking” brain, where learning can occur – rather than fearing being punished and being pushed into “fight or flight” brain, where learning shuts down.

Our techniques are the same as those used by exotic animal trainers around the world to train animals such as seals and dolphins. We never use fear, intimidation or harsh punishment to elicit behaviour from your dog. Our techniques are fun (for both you and the dog), can be implemented by the whole family and focus on developing the bond between you and your dog.

No. We do not advocate the use of check chains. We feel that they are unnecessary and can inflict severe damage to your dog when used incorrectly. Similarly, under no circumstances do we advocate the use of prong collars, electric shock collars or any other training device that can cause your dog pain, stress, fear or anxiety.

In-person group classes can be ideal for dogs and owners looking for a more social aspect to their training experience, and to proof behaviours learnt at home. If you attend group classes, ideally you want to find a group where class numbers are kept to a minimum so that it’s not too overwhelming (or distracting) for your dog, and so that you and your dog receive personal attention.

However, group classes are not for everyone. Some dogs are fearful or anxious, or are unable to concentrate around other dogs or people. Sometimes a fixed time is not suitable, and a more flexible, “study at your pace” approach may suit you better. There may be nothing available in your area. Some people may just prefer to work in the comfort of their own home.

Whatever the reason, our online course is a perfect option to get you started!

Yes, we do! Our premium 1:1 training services are specifically for those dogs with more complex issues, or those dogs (or owners) requiring extra support. These sessions can be done in person (depending on location) or via Zoom.

If you are unsure whether 1:1 training would suit your situation, please contact us.

Food is known as a “primary resource” – in other words, it’s necessary for survival. The majority of dogs are food motivated, making it an easy way to positively reinforce (or reward) their behaviour. We use food when teaching new behaviours, but once the dog has learnt what is expected, food can start to be faded out and things like pats, praise, toys, games and life rewards can take its place. However, rewarding every now and then with a food treat (known as random reinforcement) does help to maintain the strength of the behaviour.
There are some dogs who are simply not motivated by food, no matter what you offer them. For these dogs, we need to discover what does motivate them. Once we know what that is, we can use it to positively reinforce desirable behaviour.

Some dogs are very selective about the food that they like, so trying different foods can be helpful. Dogs will also have a preference – they may prefer BBQ chicken over kibble, or dried kangaroo over beef liver. Knowing what your dog likes is important. If your dog has recently eaten, is stressed, overly excited or too distracted they may also be unwilling to eat. If this is the case, it may indicate where additional training may be required.

There are some dogs who are simply not motivated by food, no matter what you offer them. For these dogs, we need to discover what does motivate them. Once we know what that is, we can use it to positively reinforce desirable behaviour.

In human society, this is called a “love job” – or working for no pay. It’s not much fun and productivity drops pretty quickly. People worry that using food as reinforcement will cause dogs to become reliant on the food. We can show you when and how to start fading food treats out while still maintaining your dog’s desirable behaviour.

Affordable Online Puppy Training

FAQs for Online Courses

Got questions about our online courses? Check out our FAQs below. If your question isn't answered here, feel free to contact us.

As long as you like! The beauty of doing our online course is that you can do it at your own pace. There’s no time limit. You could do one lesson a day, one lesson a week or burn through it all in an hour (we wouldn’t recommend that though – it’s likely to be too much for your dog!).

Remember – you also need to practice the skills you learn with your dog in lots of different environments to help them generalise, and you don’t want to be bombarding them with too much all at once – so pace yourself.

Once you’ve purchased the course you have lifetime access, including any updates that occur.

Once you’ve purchased the course, you will receive an invite to our special Facebook group – just for course participants. You can ask questions about the course there. You can also contact us and we’d be happy to answer any questions you might have.

There will be a reason why your dog isn’t responding. They could be tired or stressed. Or have been training for too long. Or distracted. Stop and take a break and try again later.

To make things easier, we’ve also included a “trouble shooting” section in each lesson that might give you some additional pointers. If you’re still needing more support, you can ask in the Facebook group, or contact us for further assistance.

Absolutely! Infact, it’s important to help your dog learn that the skills you are trying to teach them are the same, no matter who is giving the instruction. Consistency is key when training your dog so the more people providing the same instruction in the same way, the easier it is to set your dog up for success.

Our flagship course is our online Puppy Preschool, but we are in the process of developing a bunch of other courses to help our clients (both doggy and human) get the most out of their relationship, learning how to teach more complex behaviours and skills and having a ton of FUN along the way! To be kept updated when new courses are released, or current courses are updated, please subscribe to our mailing list here.

Click here or head to our courses page and get started TODAY!

Work one-on-one with Sarah

FAQs for Premium 1:1 Training

Explore our FAQ section for our premium 1:1 training sessions, where you'll find essential information about our personalised training sessions, tailored approaches, scheduling, and the transformative benefits of working one on one with Sarah. If your question isn't answered here, feel free to contact us.

Some dogs require more specialised help, especially if they are dealing with anxiety or aggression issues, or more complex behavioural challenges.

To determine whether your dog’s behaviour requires 1:1 training, you can book a free 15 min chat with us or send us a message via our contact page.

Where possible, yes. We offer in person sessions in the Northern Rivers, NSW and Sunshine Coast QLD areas. For all other areas (including those wonderful overseas dogs that need help), we offer sessions via Zoom.

Ideally, it would be good for all family members over the age of 12 yrs to be there. In this way everyone hears the same message and can provide consistency to the dog outside of the session time to aid in the dog’s learning.

Children under the age of 12 yrs are welcome to attend, however, if your child is unlikely to be able to pay attention for the full session, please ensure they have something else available to keep them occupied so that you can focus on your dog.

The initial consultation (which includes a full behavioural history) goes for 2 hrs. This gives us a good amount of time to talk with you, observe your dog and get to the bottom of what’s going on with your dog’s behaviour.

Subsequent sessions are usually 1 hr. Desensitization sessions (dogs working with anxiety and fear around other dogs) are only ½ hr in length.

Our signature Premium 1:1 Package includes the initial consultation (2 hrs) and 2 subsequent follow up consultations (1hr each). We can generally work through most behavioural issues in that time. 

Our Premium 1:1 Package is a 3 session package which includes an initial 2hr consultation (where we go through a full behavioural history, behavioural modification plan and actually get started on some training!), and two subsequent follow up appointments which are each 1 hr in length.

These sessions are either done in home, or at a suitable location (if in the Northern NSW or Sunshine Coast QLD areas) or conducted virtually via Zoom (for all our wonderful canines in other parts of Australia and the world in need of some assistance).  

The package also includes a summary of each session emailed through to you (so you know what we covered and what to practice), and monitoring and followup in between sessions (via email, text or phone) as needed. Our Premium 1:1 Package also entitles you to one month FREE in our VIP  (Very Important Pooch!) Membership. 

The package costs $997 (incl GST) and must be paid for in full prior to the start of the initial consultation (payment plans are available on request). 

We recommend that the package be used over a 3 week or 6 week period to maintain momentum in changing behaviour (either 1 or 2 weeks between sessions), and must be used within a 3 month period.

Sometimes the number of sessions needed can be hard to predict – especially when dealing with behaviour modification. That’s why we offer a special discounted rate for our clients who have completed our signature Premium 1:1 Package and require further sessions.

If you have any questions or concerns about how many sessions may be needed, feel free to contact us, or discuss it with Sarah at your initial consultation.

To book for our premium 1:1 training services, click here to go to our “1:1 Premium Training” page.

If you’re unsure if our premium 1:1 training sessions are what you and your dog need, click here to contact us to book a quick 15 min chat to determine the best option for you.

Payment for in-person sessions (in Northern NSW and Sunshine Coast QLD) can be made at the time of consultation via cash, bank transfer, credit card or Eftpos.

Zoom sessions require payment at the time of booking. These can be done via our website here.

We understand that things happen and if you need to cancel your booking, please let us know.

Zoom sessions that have been pre-paid need at least 48 hours notice for a full refund. Cancellations less than 48 hrs, or failure to show will forfeit their payment.

In-person sessions (in Northern NSW and Sunshine Coast QLD) also require 48 hrs notice for cancellations. Cancellations less than 48hrs, or failure to show will result in the full fee being charged.

Most of the time we find that multiple sessions are needed when dealing with problem behaviours and behaviour modification, which is why we offer our premium 1:1 training as a package. Packaging up sessions sets you up for success (and makes it cheaper for you in the long run – so “win-win”!).

However, sometimes we get dogs and their humans who just require a little bit of help, or have a simple issue that only takes one session. We also offer behavioural, Greencollar and temperament assessments – which all only take one session. Feel free to contact us to discuss your needs and we will be more than happy to find a way to help you. 

Start training your puppy today!

A sneak peak into our online course!

Toilet Training & Puppy Biting

Got yourself a pooping, peeing, biting machine? Our online course will show you how to make this normal puppy phase waaaayyy more manageable.

Basic Cues

Learn how to teach your puppy all the basics - respond to their name, sit, drop, come when called, go to a bed on cue, wait for food, give + more!

Environmental Enrichment

A bored puppy is a destructive puppy! Learn how to keep their mind busy and active with some creative and fun ideas found inside our online course!

Cute Tricks

Want to teach them some cute tricks? Our online course shows you how to teach our favourite 3 tricks - step by step!

Prevent Problem Behaviours

Prevent problem behaviours before they start by using the simple formula set out in our online course.

Socialisation & Play

Want a puppy who is friendly with others that you can take anywhere? Our online course contains the secrets to teaching your puppy to do just that!

Want A More Hands On Approach? Check Our Premium 1:1 Service

What We've Achieved

850
+

Puppies Trained

999
+

Positive Reviews

300
+

Rehabilitated

680
+

Community Members

20
+

Industry Awards

9
+

Qualifications
Learn more about Sarah's qualifications & experience. About Sarah